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Placing an order

Once your transaction has been processed and logged into our system, you may expect to get an email from us confirming your purchase just at the email address you provided. Please be aware that sending this email might require approximately one hour of your time at this point.

You will also get a delivery confirmation email after your item has been processed, packed, and dispatched from our warehousing facility. With this email, you will be able to track your product.

There are a few various methods you may check to see whether your order has been received/ if you are unclear whether or not it has been:

At the time that the order was submitted, you should have been sent to a page that was labelled “Your order.”

– Your order has been confirmed and an email with the details has been sent to the address you provided. Check to see whether you have this email stored in your spam folder; otherwise, you may have missed it.

– On your account, you will be able to see the order that was placed. Simply clicking on this link will take you to your “My Page” account.

You are only able to buy items that we currently have in stock to maintain our rapid delivery times. If you attempt to buy more than we now have available, your order will be cancelled and the quantity offered will be reset to the current stock level.

Get in touch with our customer service staff as soon as you can if you would want to cancel the purchase you placed. We ask that you contact us by phone so that we can process your request more quickly.

Your purchase will be handled as soon as it is put into our system so that we can maintain our commitment to providing lightning-fast delivery times. As a result, we are unable to provide any kind of assurance that we may cancel your purchase.

It’s impossible to modify an existing order by adding or removing things. Nevertheless, you may place a new purchase, and we will adjust the cost of shipping when it has been processed.

Get in touch with our customer service department, and we will let you know if and when the adjustment has been done.

We are unable to purchase on your behalf to respect your right to privacy and avoid compromising your personal information. We are unable to fulfil any orders that are not placed via our website.

Please get in touch with our customer care as soon as possible if you need to make any adjustments to your billing or shipping address. Your order is handled as soon as it enters our system to maintain our quick delivery timeframes. Once we have started processing your purchase, we are unable to make any changes to it. That being the case, we can’t promise we’ll be able to implement the modification on your behalf.

We make use of the services of industry-leading shipping providers to make lightning-fast shipments from our facilities to your residence. Having said that, delays do occur on occasion; should this occur, you are more than welcome to get in touch with our customer support department for assistance. You may check the status of your shipment by clicking here as well.

We make every effort to get orders out of the warehouse the same or the next business day. For information on shipping choices and estimated delivery dates to your country, kindly go to the checkout page.

To see the status of your order, please provide both the order number and the email address that was used when the transaction was placed.

Following the shipment of your purchase from our warehouse, you will get an email from us confirming the arrival of your goods along with a tracking number and parcel ID. Arrival confirmations often include a tracking link that, when clicked, takes the recipient directly to a website where they may monitor the status of their package’s delivery.

Please get in touch with our customer service department as soon as possible if you have not received your order within the allotted amount of time; this will allow us to assist you in resolving the problem. Please take notice that if you want to file a claim for a missing package, you must do so within thirty days beginning on the day that you made the order.

At all times, a copy of your invoice will be sent to the email address that you gave us when you checked out. After your product has been packaged and sent from our warehouse, an invoice will be provided to you through email.

If you are having trouble placing an order via our website, the difficulty may be because you are attempting to pay with a card or payment method that we do not currently offer. If none of the above applies to you, please contact your financial institution to verify if your credit card may be used for transactions made in other countries.

If you continue to have difficulties, please get in touch with our customer support.